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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mrs Lynelle

August 28, 2023

5  out of  5 rating by Mrs Lynelle
"I had a problem with my insurance and after trying to fix it myself, I got frustrated and emailed Karen Earles. I didn't expect any response since it was Saturday night. However, to my surprise, she responded pretty quickly! It was nice to know that she was there for me. Thanks for your help and for fixing the problem!"

Evoluton Best

August 7, 2023

5  out of  5 rating by Evoluton Best
"They treat me like family always there for me when I need them."

Grant Allen

August 4, 2023

5  out of  5 rating by Grant Allen
"Arabela and Eloy are outstanding! They are fast, detailed, and great to work with - everything you want in an insurance provider. They were by far the best insurance quote I received for the same coverage. I would highly recommend them to anyone!"


July 7, 2023

3  out of  5 rating by Richie
"We have been a customer for about 14 years. In that time, they have been fairly good and reasonably priced for auto insurance. Their homeowners' insurance was through the roof when we moved, almost 3 times what other companies were quoting. Everyone at the office is usually helpful, but the past few times we have asked for a quote for different items we have been given one price, then if we decide to go with them they change and raise the price. I would say your money would be better spent elsewhere."

Erika Villarreal

February 28, 2023

5  out of  5 rating by Erika Villarreal
"Maria is hands down the best agent I have had. Any slight question I have she is quick to help. I was considering changing ins but glad I didn’t!"

Kenneth Maes

January 16, 2023

5  out of  5 rating by Kenneth Maes
"They are helpful and friendly people"

andrew bates

November 1, 2022

5  out of  5 rating by andrew bates
"Great Service"

Kelly Willis

August 1, 2022

5  out of  5 rating by Kelly Willis
"The agent is very helpful, answers all the questions we have about the best types of coverage, and is easy to reach. The staff are very friendly and knowledgeable. I would recommend, and have recommended Eloy Leal's State Farm agency for all your coverage."

Patricia Ray

July 24, 2022

5  out of  5 rating by Patricia Ray
"Love these people."

Gerardo Aponte

March 22, 2022

1  out of  5 rating by Gerardo Aponte
"They never contact you back. You leave the message and they never call back."


September 14, 2021

5  out of  5 rating by ES
"I've had insurance through Eloy Leal since 2018. I never had any problems with my car that required me to use my insurance until 2021. Eloy took the extra time to help me with the problem so I could get it handled through State Farm. Made everything easy and quick! Office staff is always friendly and helpful when I call."


May 25, 2021

5  out of  5 rating by Stinky
"Best place for insurance!!!!!"

jason gulledge

March 9, 2021

1  out of  5 rating by jason gulledge
"I was the last of my family to leave this office and I was holding out hoping things would get better but they didn’t. If you have a claim, Goodluck. Depending on who you talk too, each agent will have something different to say about your policy. They were charging our account different amounts each month without any notice in the mail or anything. When we called to complain they didn’t have any idea what was going on and took the whole team to figure it out. They kept saying that they would get back to me in a few days and it kept dragging on. Why? Isn’t my policy on the computer? I was charged upwards of $400 in one month due to a clerical error and they needed a few days to figure it out. A lot of families don’t have that kind of time. Anytime you call they always say, “sorry the computers are running slow today” and you are on the phone FOREVER wasting all your time. This specific branch needs new computers to keep up with the demand of the community it serves."

Jen Cox

February 24, 2021

1  out of  5 rating by Jen Cox
"I’ve been a customer of State Farm and Eloy’s office for 20 years. Up until this last week, I would have highly recommended them. However, with the recent winter Texas storm, the customer service we received with our claim and questions were not handled with professionalism I would expect from this office. We were treated as if our questions into our policy were an inconvenience to them during a state wide disaster. If you own a pool, steer clear. In situations, beyond your control like the recent winter storm, your pool will not be covered. As one of our largest investments and part of our dwelling that is covered under other structures, we want to work with insurance agents that support wanting to protect my investments and behave with compassion when my property is damaged, whether covered or not. Eloy even went on to confuse us with other clients and our history as his customers. In a time of stress, I need to be with an agent that actually cares about my situation. It costs nothing to be kind, especially to a paying customer. Moving our policies elsewhere as fast as possible."

Chad Wynn

February 8, 2021

5  out of  5 rating by Chad Wynn
"My story with Eloy is quite unique, and why I never expect to move my business from his agency. I moved my personal insurance needs to Eloy over a decade ago after learning about his services through the Texas Rangers. At the time my elderly Grandmother, recently widowed, needed help getting some things in order. Rather than just calling her, he drove from Watauga to Sunnyvale to personally sit with her and go through options. Also, as in life, my family has run into situations that require "going through insurance" to resolve the situation. Whether it was a roof claim, a hail storm on my truck, or a leak...Eloy and his team have always been there. This is a honest review, and I could not recommend him more."

Dustin Stone

February 2, 2021

5  out of  5 rating by Dustin Stone
"Been with this agent for 19 years. Excellent experience since the beginning. Eloy and staff are very responsive to questions and easy to work with."

Tammy Soliz

January 25, 2021

5  out of  5 rating by Tammy Soliz
"We have had our share of claims on vehicles and our home due to Hurricane Harvey. State Farm and Eloy Leal and his office staff are very professional, courteous and very responsive to us. We recommend this company."

Karen Verastegui

January 25, 2021

5  out of  5 rating by Karen Verastegui
"Great atmosphere, wonderful staff, have questions? stop by and some one will help you, and say hello to the office cat Mongo, she is a sweety."

Johny Curiel

October 23, 2020

5  out of  5 rating by Johny Curiel
"This office is great! The staff are very friendly and helpful when it comes to my insurance needs, highly recommend."

Jami Feaster-Vaughan

September 16, 2020

5  out of  5 rating by Jami Feaster-Vaughan
"The staff at Eloy Leal's State Farm office is the best around. They are very professional. They work hard for all of your insurance needs. They are very welcoming to current and new clients. They are also very knowledgeable."

David Flores

March 27, 2020

5  out of  5 rating by David Flores
"Thats a very trustworthy agency that everyone as a customer is very important to them. Thank you!!!"

Ginger Moore

October 30, 2019

5  out of  5 rating by Ginger Moore
"Got me an excellent rate on my insurance!! $80 less a month!!"

David Hatch

August 17, 2019

5  out of  5 rating by David Hatch
"Always friendly and helpful!"

Josephine Cortazar

March 24, 2019

5  out of  5 rating by Josephine Cortazar
"My Agent is Maria love her"

Victor Camara

March 8, 2019

1  out of  5 rating by Victor Camara
"Sucks big time, prices too high"